Privacy Policy

 

RED ROBIN Privacy Policy

RED ROBIN (referred to herein as the "Company", "We", "Us", or "Our") is committed to protecting the privacy and personal information of its users ("You" or "User(s)") who access our website, mobile games, developer platforms, publishing portals, and all other services offered by RED ROBIN (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using any of RED ROBIN’s services, you agree to the practices described in this policy. If you disagree with our policies, you should discontinue using our Services.

Children’s Privacy

We do not knowingly collect information from users under the age of 13 without verified parental consent. If you're under 13, please do not use or provide any personal information on our Services. If we learn that we’ve collected information from a child under 13 without proper consent, we will delete that information promptly.

Personal and Non-Personal Information

Personal information refers to details that identify you as an individual, such as your name, email, contact number, and date of birth.
Non-personal information includes data that doesn’t directly identify you, like device type, IP address, location data, gameplay activity, and technical diagnostics.

We may collect both types of data separately or together to improve user experience, service delivery, and support.

How We Collect Information

We collect data:

  • Directly from you (e.g., when you register, submit feedback, or participate in events)

  • Automatically via our Services (e.g., device information, game usage, IP address)

  • Through third-party platforms (e.g., social login via Google or Facebook)

Use of Information

Your information is used for purposes including but not limited to:

  • Creating and managing user accounts

  • Customizing user experiences

  • Providing support and responding to inquiries

  • Sending updates, promotions, and system alerts

  • Analyzing game performance and user engagement

  • Conducting research and development

  • Managing contests and feedback submissions

We may also combine your data with that from third parties to enhance personalization and relevance.

Analytics and Advertising

We use tools such as Google Analytics, Game Analytics, and Facebook Audience Network to analyze usage patterns and improve our services. We may display ads within our games and apps. 

Note: You may still receive non-targeted ads even after opting out.

Bright Data Network Participation

Some premium features may involve voluntary participation in the Bright Data network. If enabled, you agree to their SDK EULA. You may opt out via the Options menu within our games.

Data Disclosure

We do not sell your personal data. However, we may share your information under specific conditions:

  • With trusted third-party service providers (e.g., hosting, analytics, customer support)

  • In connection with business transfers like mergers or acquisitions

  • If required by law, regulation, or legal request

  • With your consent or as part of features you engage with (e.g., public game leaderboards)

Security Measures

We employ industry-standard measures to safeguard your information. However, no system can be 100% secure. In the event of a breach that compromises your data, we will notify you as required by law and take appropriate measures to mitigate the damage.

Cookies and Tracking

RED ROBIN uses cookies and tracking technologies to enhance functionality, track usage, and deliver personalized experiences. You can control cookie preferences through your browser settings. Disabling cookies may affect functionality.

User Rights and Control

You may:

  • Access, review, or correct your personal information

  • Request data deletion

  • Opt out of marketing communications

  • Withdraw consent (where applicable)

For these requests, please contact us directly. Instructions for opting out of marketing are included in every promotional email.

Policy Updates

We may revise this Privacy Policy from time to time. All changes will be posted on our website with an updated revision date. Continued use of the Services after changes indicates acceptance of the revised policy.

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